Emergency Care in Amarillo

If you’re having a medical emergency, call 9-1-1 or go to the nearest emergency room.

Northwest Texas Healthcare System
1501 South Coulter Street
Amarillo, TX 79106
Phone: 806-354-1000


Best of Amarillo 2020 WinnerThe Texas Department of State Health Services has designated Northwest Texas Healthcare System as the Lead Trauma Facility for the top 26 counties within the Texas Panhandle. Northwest Texas Healthcare System, an advanced Level III Trauma facility, cares for more than 57,000 patients each year in its emergency department. Healthcare staff provide emergency care and stabilization of injured patients, which may include transfer to a higher level trauma center, if necessary.

What to Expect When Arriving for Care

Sudden illness or injury can occur without warning, and while no one typically plans a trip to the ER, everyone should know what to expect after they arrive.

Learn more about our care process →

Heart Attack Care

Northwest Texas Healthcare System is an accredited Chest Pain Center with Primary PCI by the Society of Cardiovascular Patient Care (SCPC), an institute of the American College of Cardiology. To receive accreditation, a center must show that it combines evidence-based science, quality initiatives, clinical guidelines and best practices to produce an effective care model for heart attack patients.

Learn more about heart attack care →

Stroke Care

Northwest Texas Healthcare System has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. This shows that we have thoroughly demonstrated the greatest level of commitment to caring for stroke patients and that we adhere to a very specific set of treatment guidelines.

Learn more about stroke care →

Emergency Air Transport

Northwest Texas Healthcare provides two air medical transport services: LIFESTAR I and LIFESTAR II. These services provide specialized emergency care for adult, pediatric, neonatal and high-risk pregnancy patients. LIFESTAR is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS), a group of non-profit organizations that audits and accredits air medical transport services in the US and countries abroad. Accreditation standards set by CAMTS determine whether an air ambulance program treats safety and patient care with the most priority. We encourage our patients to join AirMedCare, a network of CAMTS air medical providers.

Sexual Assault Nurse Examiners

The hospital also has sexual assault nurse examiners (SANE) who are specially trained to provide care for victims of sexual assault. The team works with law enforcement to collect and document forensic evidence and provides follow-up care to victims.

Patient Story: Keith Bandy

Keith Bandy was airlifted to Northwest Texas Healthcare System after he was in a serious dirt bike accident. Doctors told him he was going to need spinal surgery.