Emergency Care in Amarillo

If you’re having a medical emergency, call 9-1-1 or go to the nearest emergency room.

Northwest Texas Healthcare System
1501 South Coulter Street
Amarillo, TX 79106
Phone: 806-354-1000


The Texas Department of State Health Services has designated Northwest Texas Healthcare System as the Lead Trauma Facility for the top 26 counties within the Texas Panhandle. Northwest Texas Healthcare System, an advanced Level II Trauma Center, cares for more than 50,000 patients each year in its emergency department. We provide the highest level of care and life-saving treatment as recognized by the state of Texas and the American College of Surgeons. We are committed to providing high-quality care for our patients with life-threatening injuries or illnesses.

Learn more about our Level II Trauma Center →

What to Expect When Arriving for Care

Sudden illness or injury can occur without warning, and while no one typically plans a trip to the ER, everyone should know what to expect after they arrive.

Learn more about our care process →

Heart Attack Services

Northwest Texas Healthcare System is an accredited Chest Pain Center with Primary PCI by the Society of Cardiovascular Patient Care (SCPC), an institute of the American College of Cardiology. To receive accreditation, a center must show that it combines evidence-based science, quality initiatives, clinical guidelines and best practices to produce an effective care model for heart attack patients.

Learn more about heart attack care →

Stroke Services

Northwest Texas Healthcare System has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. This shows that we have thoroughly demonstrated the greatest level of commitment to caring for stroke patients and that we adhere to a very specific set of treatment guidelines.

Learn more about stroke services →

Where Should You Go When You Need Medical Attention?

Watch this video to learn the differences between an emergency department and urgent care center.

Sexual Assault Nurse Examiners

The hospital also has sexual assault nurse examiners (SANE) who are specially trained to provide care for victims of sexual assault. The team works with law enforcement to collect and document forensic evidence and provides follow-up care to victims.